Privacy Policy

Elegant Wash LLC Residential Cleaning Service Privacy Policy

1. Introduction

Elegant Wash LLC (“the Company,” “we,” or “our”) values the privacy of all clients and is committed to protecting personal information collected during the course of providing residential cleaning services. This Privacy Policy explains how information is collected, used, stored, and protected.

2. Information Collected

Elegant Wash LLC may collect the following types of information:

Personal Information: Name, address, phone number, email address, and payment details.

Service Information: Property details, cleaning preferences, and scheduling information.

Communication Records: Emails, text messages, or other correspondence related to service inquiries or feedback.

Website or Online Booking Data: Information voluntarily submitted through online forms or booking systems.

3. How Information Is Used

Collected information is used for the following purposes:

To schedule, confirm, and provide cleaning services.

To process payments and send invoices or receipts.

To communicate updates, reminders, or changes to appointments.

To improve service quality and customer experience.

To comply with legal or regulatory obligations.

4. Information Sharing

Elegant Wash LLC does not sell, rent, or trade personal information. Information may be shared only in the following cases:

With employees or contractors who require access to perform cleaning services.

With payment processors or financial institutions for billing purposes.

When required by law, regulation, or legal process.

With service providers assisting in business operations, under confidentiality agreements.

5. Data Storage and Security

Personal information is stored securely in electronic or physical form.

Reasonable administrative, technical, and physical safeguards are in place to protect data from unauthorized access, loss, or misuse.

Only authorized personnel have access to customer information.

Payment information is processed through secure, encrypted systems.

6. Data Retention

Elegant Wash LLC retains personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. Once information is no longer needed, it is securely deleted or destroyed.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties

7. Customer Rights

Customers have the right to:

Request access to their personal information.

Request correction of inaccurate or outdated information.

Request deletion of personal data, subject to legal or contractual obligations.

Withdraw consent for marketing communications at any time.

Requests regarding personal data can be submitted through the contact information provided below.

8. Cookies and Online Tracking

If the Company’s website uses cookies or similar technologies, they are used solely to enhance user experience and improve website functionality. Customers can adjust browser settings to disable cookies if preferred.

9. Third-Party Links

The Company’s website or communications may contain links to third-party websites. Elegant Wash LLC is not responsible for the privacy practices or content of external sites.

10. Updates to This Policy

Elegant Wash LLC may update this Privacy Policy periodically. Any changes will be posted on official communication channels, and the updated policy will take effect immediately upon posting.

11. Contact Information

For questions, concerns, or requests related to this Privacy Policy, contact:

Elegant Wash LLC

Residential and Commercial Cleaning Services
Email: [email protected]
Phone: ‪1- 844-907-0141
Address: 1754 Woodruff Rd #178, Greenville, SC 29607

Effective Date: 01/05/2026